Frequently asked questions

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Why shop online from us?

Convenient and easy to navigate site. Professional attitude to each of our clients. Free delivery of all goods.

What is the delivery price?

Delivery is completely free!

How long does it take to deliver an order?

Delivery takes between 6-10 days.

How can I pay for my order?

For your convenience, payment is available through a wide range of options: PayPal, Mastercard, Visa, American Express.

How do I return a product?

Return of the product is possible up to 7 days after receipt. If you would like to return the product, please contact our colleagues using "Contact us" page or at sales@pets-fashion.com.

Once you agree with us, your amount will be refunded.